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Retail Supply Chain

The New Age of Retail: E-commerce and Supply Chain

2020 was a year unlike any other in modern history. The emergence of COVID-19 early in the year saw entire nations move from curiosity, to concern, to unprecedented measures to contain the spread of coronavirus in a jarringly short period of time. People found their daily routines upended as public health authorities scrambled to mitigate the impact of the virus; thousands of businesses shuttered, while those lucky enough to remain operational faced the daunting task of adapting to a new reality. In short, disruption defined the world in 2020. As we continue to experience the effects of that disruption today, businesses must continuously adapt to the ever-changing New Normal, the parameters of which remain uncertain and undefined.

People found their daily routines upended as public health authorities scrambled to mitigate the impact of the virus; thousands of businesses shuttered, while those lucky enough to remain operational faced the daunting task of adapting to a new reality. In short, disruption defined the world in 2020. As we continue to experience the effects of that disruption today, businesses must continuously adapt to the ever-changing New Normal, the parameters of which remain uncertain and undefined.

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